CUSTOMER SERVICE

HOW TO PLACE AN ORDER

We have tried our best to make the ordering process as simple as possible. Certain information such as delivery address, contact information is necessary so that your order may be processed successfully. There are a variety of payment methods available including PayPal, Credit Card or Cash on Delivery options (please note that Cash on Delivery might incur additional handling costs). All items are shipped via courier service and are accompanied by a unique tracking number.

ORDER TRACKING

All orders made at follifollie.co.uk are sent via a registered UPS courier service. Once an order has been dispatched, you will receive the unique tracking number via email with which you can follow the status of your order. Please fill out your tracking number below to check the status of your order

RETURNS

If for any reason you are not entirely satisfied with your new Folli Follie item, you may return it within 14 days of receipt free of charge. Please contact our Customer Care department for information or see more.

DELIVERY

CARE ADVICE

WEEE (Waste Electrical or Electronic Equipment)

instore customer details